Customer Service (Product)

Typical Environments

Pharmaceutical

Manufacturing / Production

Distribution

Requirements

Shipping Time Tables (Time required for delivery to reach destination)
Production Schedules (Time required company to manufacture or assemble product)
Product Tracking (Knowledge of locating un-delivered shipments)
Returns and Credits (verifying units / re-stocking / processing credits)

Software Requirements

25 wpm 
Knowledge of MS Word and Excel
Tracking Software: UPS / FED-EX

Recent Placements

     Job Title                       Company                  Location                   Salary   

Order Entry (Track) Import/ Export Middlesex (11.50) $25K
Inside Sales Pharmaceutical Essex (14.00) $29K
Inside Sales Chemical Union  (15.50) $32K

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